THE GLOBAL CYBERCRIME OUTLOOK SHOWS OPPORTUNITY FOR TRUST-BASED DIGITAL EXPERIENCES ACROSS THE CUSTOMER JOURNEY
Explore findings from The LexisNexis® Risk Solutions Cybercrime Report,
July to December 2020
DIGITAL COMMERCE DOMINATES THE MARKET
Pandemic-driven necessity drove new-to-digital consumers online in an acute shift and at significant volumes.
00.0
B
transactions processed July-December 2020
0
0
0
growth in global transaction volume year-over-year (YOY)
growth in financial services transactions
growth in eCommerce transactions
This trend marks a move that places a premium on seamless trusted customer interactions within an omni-channel ecosystem.
17.0B
0
growth in volume of login transactions YOY
4.3B
0
growth in volume of payments transactions YOY
72
Mobile App
28
Mobile Browser
Nearly
7/10
transactions were from a mobile device
BUSINESSES PRIORITIZING IDENTITY TRUST
EXPERIENCED LESS FRAUD
Organizations in the LexisNexis® Digital Identity Network® saw a decline in attacks despite an increase in transaction volumes.
235M
0
Decline
in human-initiated attack rate YOY
1.2B
0
Decline
in automated bot attacks YOY
0
Decrease
in attacks coming from mobile devices YOY
44
Decline in Desktop attacks
56
Decline in Mobile attacks
Statistics illustrate how a dynamic, multi-layered fraud defense creates a significant deterrent for cybercriminals. Proactive fraud prevention plays a pivotal role as consumers expect a well-protected and highly-personalized experience across all digital channels.
FROM AN INDUSTRY PERSPECTIVE, FRAUD VULNERABILITIES PERSIST WITHIN THE CUSTOMER JOURNEY
FINANCIAL SERVICES
812M
8
Decline in financial services bot volume
3.6
Financial services payment transactions record
highest overall attack rate
of all industries
eCOMMERCE
32
Growth in eCommerce bot volume
207M
2.7
Mobile app
attack rate on eCommerce payment transactions is highest of all industries
MEDIA
10
Growth in media bot volume
170M
16.6
Media new account creations represent the highest attack rate of all industries
*Media remains the industry with the highest overall attack rates
COMMON FRAUD THREATS CARRY A GLOBAL CALLING CARD
Predominant fraud trends illustrate the leading cybercrime concerns in today’s global markets.
identity spoofing
was the most prevalent attack vector and was seen in 5% of all
global transactions. This was followed by device spoofing at 4.2%.
automation
is the method of choice. Attack growth generally comes from automated
bot volume.
network fraud
remains a highly nuanced threat. The Digital Identity Network® continues to record a strong pattern of cross-organizational, cross-industry and even cross-regional fraud. Hyper-connected networks continue to exploit the same lists of stolen identity data across multiple regions and industries.
Prioritize trusted interactions across every channel with a unified,
risk-based identity view.
For more information, visit
risk.lexisnexis.com/GlobalCybercrimeTrends
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